customer care representative work from home jobs in usa - bmc healthnet remote jobs

customer service representative work from home job description 

customer care representative work from home jobs in usa - bmc healthnet remote jobs

customer care representative work from home jobs in usa - bmc healthnet remote jobs

18$ per hour rate

customer care representative work from home jobs at Boston Medical Center HealthNet Plan (BMCHP) is a non-profit managed care organization that provides health insurance coverage to residents of Massachusetts and New Hampshire. they operate in New Hampshire under the name Well Sense Health Plan. they specialize in programs that help low-income, low-service, disabled and elderly people. We were founded in 1997 by Boston Medical Center, the largest safety net hospital in New England and have more than 20 years of experience in providing accessible care to complex populations.

What are the duties and responsibilities of customer service representative?

* BMCHP will require proof of COVID-19 vaccination as a period of employment for all employees. The Company may be exempt from this requirement in certain limited circumstances for religious or medical purposes. * Eligible applicants will be considered for employment regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability or safe experience status. Boston Medical Center Health Net Plan / Wellness Health Plan, as we work to help our vulnerable, disabled and elderly population through their health insurance during these difficult times! Our customer care representatives are the first line of cooperation to provide accurate and complete information to existing and potential members, providers and internal customers. The role of our customer care team has been a great starting point for long-term growth and development in our company, with demonstration skills and strong performance.

customer care representative work from home jobs- customer service representative work from home job description- Customer service duties and responsibilities;

• Full time remote work! No more traveling, just do your homework. 5 weeks training period paid. Bring your passion and people's skills and we will train you on how to handle inquiries with the health insurance business and trust. Best benefits program, including the option of non-premium health insurance. One-on-one guidance and job training. Leader in the new Higher Buddy Program, Team Assistance Line and Ulysses Learning, Customer Service and Call Center Learning programs. Skill-based career development program within our call center. Opportunity to increase your title and salary based on demonstrated knowledge, skills and performance. In-house employee bidding / application program to advance in roles in other departments. Recognition and rewards for high performance and excellence. Employee resource groups for corporate diversification and inclusion initiatives.

Qualification required;

• bechlor degree required or high school diploma Prior professional work experience, ideally with customer service. That's fine - if you haven't worked in a call center before, we'll train you!
• Strong organizational skills with the ability to make large adjustment requests, multi-tasks and work priorities Ability to make reasonable and accurate business decisions based on established standards and guidelines Ability to work in a fast-paced team environment and prioritize work effectively. Working knowledge of Microsoft Office products Bilingual in Spanish, Portuguese, Haitian Creole or another language is highly desirable Ability to work from home with access to high speed internet connection and comfort level.
• Ability to work OT during peak period

Apply online